Frequently Asked Questions
Aussie Bots is a game-changing communication tool that lets you create automated Facebook Messenger conversations to market your business on Facebook. Aussie Bots helps businesses level up their marketing, and sales & support using Facebook Messenger. Aussie Bots simplify the onboarding by providing a great range of templates so your chatbot can be up and running collecting leads and handling support in a matter of hours, not days!
If you have heard that the Australian government is cracking down on the privacy of Australian residents, then you have heard right! Unlike other chatbot platforms, we also take privacy very seriously! It's the Law!
All your subscriber data is being stored securely and on servers in Australia. The only other party that will have access to your subscriber data is Facebook, but they own your subscriber as a user anyway so any breach there and you will need to take Facebook to court.
Please note, WE DO NOT share any analytic data on your subscribers with any other third person unless it's by a court order.
Don't burn the trust of your subscribers or clients by handing this kind of data over the 3rd parties that also share with their partners that may not necessarily have privacy laws in their business jurisdiction - it's scary folks!
Build trust with your clients and subscribers by saying "Any personal information collected through conversation, stays in Australia"
A bot is a a series of automated conversations that can answer common questions from your customers over Facebook Messenger. This could be to explain what your product or service does, gather information about the customer, deliver helpful content, or nurture them towards a sale or an enquiry
Messenger Chatbots allow you to automatically welcome new users, send them content, schedule follow up messages, respond to specific keywords, sell products and collect payments, collect information through conversational form, help setup appointment, build your Messenger list and much more.
Every day it’s becoming harder to reach your audience. People open less email and social media is so noisy your organic reach is often less than 10% of your audience. Automated Facebook Messenger chatbots solve this problem by providing real-time personalized and automated conversations with your customers when they engage as well as being simple to run cost-effective personalised outreach campaigns via Facebook sponsored ads with high open rates.
Firstly, you will need to subscribe to one of our plans above, and then connect the Messenger Chatbots to your Facebook profile.
From there, all you will is an existing Facebook Page and have administrator rights to manage it.
Then just start by loading a template from our library and customise it with your brand, services, and contact details - and that's it!
Short answer is..... Absolutely! We allow you to sell directly from Messenger using our Shopping module which you can connect directly to Facebook Ads or via a link you promote anywhere, and you don't even need a website or complicated e-commerce platform - it's all built into Aussie Bots.
Al your need is to connect with Stripe (simplest, most reliable, and most cost-effective option) or PayPal (if you really need to)
If you are looking for a shopping cart version, you can select that widget from our Webview template and run a more complex version of a store.
Yeap, you sure can! We recommend that you connect your Facebook, YouTube, or Vimeo videos with a Webview - this means that your audience stays within Messenger and Facebook likes that. It also means you can direct that traffic back into another automated conversation or utilise the rest of our webview widgets such as auto-response form, coupons, scratch card, 360 images, and shopping etc.
Absolutely! This was actually why we started to develop the chatbot builder back in 2016, It was 100% focused on Facebook Marketing and designed for using Facebook Ads and keeping your audience within Facebook because - that's why Facebook will love your page.
The process to connect to a Facebook Ad is as simple through Facebook Ads Manager. Basically, your objective needs to point to Messenger, and then under the Message Templates for the Ad, create a response, and then paste in the trigger ID in the payload field - you DO NOT need to use the flimsy JSON option that other Chatbot Builders rely on!
We have got you covered! This is very important for any chatbot you build!
You can set up a Live Agent section that moves the user into a room whereby the live operator can start chatting without the chatbot taking over the conversation, and then by typing a keyword your user would be directed back into the chatbot.
The Aussie Bots chatbot builder connects directly with your Facebook Page.
While you need a Facebook Page to get started, Your chbot is not restricted to just customers on your Facebook page. It will work from anywhere you post the link such as your Website, SMS/MMS, in an email, within a Facebook post, from a Facebook Ad. on a QR code, etc. We also provide you with some code that you can embed into your website so you can direct traffic generated through search engines or online ads.
ABOUT AUSSIE BOTS!
Firstly, we have been running Facebook Ad Campaigns since 2008 helping our clients get results from what we learn by testing everything out on ourselves first! Putting it bluntly, we eat what we cook, and share it with our clients.
Secondly, to get Facebook working for you, and please understand this,........ it’s a marathon, not a sprint!
Over the years, we have been designing new style campaigns with technology we have built ourselves so we can maximise the potential of what Facebook gives us out of the box - we are not like the Guru’s who say they know how to trick Facebook and all that garbage! We keep it simple folks!
Facebook has probably the best Artificial Intelligence engine going around for targeting, and it is always learning so, what we do is we teach it, and we do that through engagement and conversation. Makes sense yeah! Isn’t that how we all learn!
So, with that in hand, we run our ads so they keep your target inside of Facebook - that way, when we run our ad campaigns, whether is for selling a product, signing someone up for a webinar, watch a video, etc. your audience DOES NOT leave Messenger or Facebook.
Messenger is the new Landing Page alternative which can display HTML within what they call a Webview (a pop up inside Messenger) so, we built what we call the Webview Builder which is completely integrated into our conversations within Messenger - therefore, you don’t even need a website to start selling and building your subscriber list on Facebook.
Digital Marketing companies will be pushing you towards landing pages because of this “magic pixel” all the gurus keep talking about (pher) but you're losing 50% from that paid ad click before they even land on it, and you would be lucky to get 10% of that 50% to download an eBook.
If you would like to know more, feel free to hit us up for a quick 15-minute discussion - we can show you how simple it is - we don’t try and complicate it, we keep it simple and remember, its a marathon, not a sprint!
Aussie Bots is a business service owned and operated by the Aussie Bot Builders